Returns & Refunds:
100% Satisfaction Guarantee – Your satisfaction is our top priority at Coady’s Towing. If you are not satisfied with your purchase, we will make it right.
If you would like to return your product, please review the information below:
– Please Contact Us with the reason for your return before shipping your item(s). We will not accept returns or issue refunds before this step.
– Returns must be made within 15 days of your receipt date for a refund.
– Merchandise must be in its original, unopened, and unused condition.
– We regret that we will not be able to refund your original shipping costs.
– Please mail your www.coadystowing.com return to:
Coady’s Towing
139 Marston St.
Lawrence, MA 01841
United States of America
– You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise. If this is the case, please Contact Us.
– We are not responsible for lost packages but will make a reserved effort on your behalf to contact the shipping handler.
– All returns will be credited to the original credit card used at the time of purchase.
Returns will be processed within 1-2 weeks of our office receiving your item.
Only items purchased on www.coadystowing.com may be accepted for a return.
Please contact customer service with any questions on our site, by email at info@coadystowing.com or or by phone at 1-978-685-4138 (Monday-Friday 9:30AM-5PM EST).
DAMAGED PRODUCTS POLICY
If you receive an item that is broken or damaged, you may contact customer service within 30 days for a replacement. Damaged items will not be replaced after 30 days.